Chief Data & Analytics Officer
Eric Smith is Chief Data & Analytics Officer for USAA. Eric held various leadership roles in Architecture and the Member Contact Applications group, a team focused on providing a best in class USAA member and employee contact application infrastructure. Eric has been a member of the USAA team since July of 2006, when he joined the CTO organization as a Technical Architect with responsibility for the IT ServiceManagement Domain. Eric has also had the honor of serving in the Army, beginning his military service as an enlisted soldier in the Infantry, and later receiving a commission as a Field Artillery officer.